Dear INDODAX Members,
Due to technical issues related to the AI16Z token, INDODAX has decided to postpone the listing process of AI16Z until further notice.
The refund process for INDODAX member deposits will be carried out no later than one business day after the transaction is confirmed by INDODAX and to maintain and ensure the security of INDODAX Members, please wait for further updates regarding the AI16Z token listing.
All INDODAX members who have already made a deposit are kindly requested to submit a complaint ticket code to INDODAX Customer Support using the following format:
Subject: Refund AI16Z – [username] – [txhash]
INDODAX Username:
INDODAX Email:
Sender Wallet Address:
Recipient Wallet Address:
Transaction TX (please type it out):
Amount:
Screenshot Proof of Sender:
For further inquiries and information, please contact INDODAX Customer Support via email at [email protected] or via phone number at (021) 50658888.
Regards,
INDODAX – Indonesia Bitcoin & Crypto Exchange
